Universal Search Results in PRO – Part 1: Local Results
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Posted by adamf
Now that the holidays have passed, we’re back in full swing at SEOmoz. I’m happy to offer another product announcement for PRO members. We’ve just shipped phase one of our support for Universal Search results, which includes data about local (a.k.a. places) results in Google search results. Whether it's a 7-pack or a blended result, if you care about local SERP results, it's often a pain to find out where you stand. We aim to help.
If you're not sure why visibility in blended or enhanced results are important, I highly recommend reading Dr. Pete's eye tracking study. His experiments nicely show that universal results that break up the page or results with enhanced elements can draw people's focus, even from strong organic results at the top of the page.
As I noted, this first phase rolls out local results for Google. In the coming weeks we plan to add other types of results, including video, images, shopping, news. We are also looking to incorporate site links (1-box results) at some point. We debated whether to wait until we had the other types of universal results in place before launching, but decided to ship in this limited fashion so we can get some feedback from all of you to help us make it better as we build more capabilities.
Here’s a quick rundown of what we've added:
See Which of Your Keywords Contain Local Results in the SERP
The first change you may notice is on the Ranking Overview page. If we saw a 7-pack or blended local result in the SERP for one of your keywords, you'll now see a small pushpin icons just below your ranking for that engine. There are two different states of the icon. If you are not in the universal result, you will just see the pushpin, but if you are included in the result, it will appear with happy little lines above it:

If you are in the competitive rankings view, you will see the vertical result show up in the column with your site's ranking.
A Quick Look at the Details
While in the overview, you can learn more about what is contained in the local result by hovering over the icon. This will offer up information including where the vertical is on the page, how many results it contains, and also a list of the results shown in the order presented:

More Information on the Rankings Detail Page
To see even more detail, click on the keyword or the "view ranking history for more details" link in the tooltip. Here, on the ranking details page, you will see universal results added to the ranking history graph, so you can see where universal results have been included over time and in which position (sorry, I don't yet have historical data for this sample campaign):

If you scroll further down, you will find the SERP overview, which includes blended and enhanced results alongside the organic results we saw in the SERP. As with organic results, your and your competitors' results will also be highlighted in color, so it's easy to get a feel for the overall visibility of you and your competitors on a search engine results page.
Here you can see a result where the local 7-pack pushes down what would normally look like a really strong #3 organic result below the fold:

Conversely, you can also see when you are dominant at the top of a SERP, which is common for branded terms:

For reference, here's what this looked like in the original SERP:

What's Up Next?
Our plans going forward are to push out support for more universal search types. Our order of priority at the moment is:
- Video
- Images
- Shopping
- News
- Site Links
We'd love to hear from you if you think this is out of order, or if there is a different type of result that you think is more important than the rest of these.
I’ll publish a quick follow-up post when new result types are added.
Please Let Us Know What You Think
As always, your feedback is greatly appreciated. If you have thoughts about how this could be better, please share a comment in the post or add a request in our feature request forum.
Mutated Search Queries
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Google has recently began refining search queries far more aggressively. In the past they would refine search queries if they thought there was a misspelling, but new refinements have taken to changing keywords that are spelled correctly to align them with more common (and thus profitable) keywords.
As one example, the search result [weight loss estimator] is now highly influenced by [weight loss calculator]. The below chart compares the old weight loss estimator SERP, the current weight loss estimator SERP & the current weight loss calculator SERP. Click on the image for a larger view.
There are 2 serious issues with this change
- disclosure: in the past refinement disclosures appeared at the top of the search results, but now it often ends up at the bottom
- awful errors: a couple months after I was born my wife was born in Manila. When I was doing some searches about visiting & things like that, sometimes Google would take the word “Manila” out of the search query. (My guess is because the word “Manila” is also a type of envelope?)
Here is an example of an “awful error” in action. Let’s say while traveling you find a great gift & want to send it to extended family. Search for [shipping from las vegas to manila] and you get the following

The search results contain irrelevant garbage like an Urban Spoon page for Las Vegas delivery restaurants.
How USELESS is that?
And now, with disclosure of changes at the bottom of the search results, there isn’t even a strong & clean signal to let end users tell Google “hey you are screwing this up badly.”
In some ways I am inspired by Google’s willingness to test and tweak, but in others I wonder if their new model for search is to care less about testing and hope that SEOs will highlight where Google is punting it bad. In that case, they just roped me into offering free advice.
New Google "Search Results" Bar
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I recently got put in a test bucket for Google’s new layout with a “search results” bar near the top of the page. Generally this impacts the search results in a couple ways:
- First off, it is a much better looking design. In the past when the search results would move up and down with Google Instant it really felt like a hack rather than something you would see on the leading internet company’s main website. Now with the results fixed it feels much cleaner & much more well put together.
- The more stable basic layout of the SERP will allow Google to integrate yet more vertical data into it while making it still look & feel decent. Google may have localized search suggestions & the organic results for a significant period of time, but the combination of them with this new layout where the search results don’t move feels much more cohesive.
- To get the white space right on the new layout Google shifted from offering 5 Instant suggestion to 4. The Google Instant results don’t disappear unless you hit enter, but because the interface doesn’t change & move there isn’t as much need to click enter. The search experience feels more fluid.
- The horizontal line above the search results and the word “Search” in red in the upper left of the page is likely to pull some additional attention toward Google’s vertical search features, helping Google to collect more feedback on them (and further use that user behavior to create a signal to drive further integration of the verticals into the regular organic search results).
- On the flip side of this, in the past the center column would move up & down while the right column would remain stationary, so I would expect this to slightly diminish right column ad clicks (that appeared at the top even when the organic results moved downward) while boosting center column clicks to offset that.
- In the past, when Google Instant would disappear from view, that would pull the center column organic results up a bit.
- This always-on bar shifts the pixels above the first search result from about 123 to 184…so roughly 60 pixels downward.
- As a baseline, a standard organic listing with no extensions is about 90 pixels tall, so this moves the search results down roughly 2/3 of a listing, which should drive more traffic to the top paid search ads & less to the organic results below them (offset by any diminished clicks on the right column ads).
- This is a much cleaner way of taking advantage of white space than some of the cheesy & ugly-looking stuff they recently tested.
I tried to line up the results pretty closely on the new test results to show what they look like with Google Instant results showing & after you hit enter. Scroll over the below image to see how the result layout doesn’t really change with Google Instant hidden or extended.

And here is an example image showing how the location is sometimes inserted directly into both the organic search results and the search suggestions.

Here is an image using Google’s browser size tool to show how end users see the new search results. Note that in this example I used a keyword where Google has comparison/advisor ads, so in markets where they do not yet have those you would move all the organic results one spot up from what is shown below.


