SearchCap: The Day In Search, January 10, 2012
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Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: The History Of Google Places, All On One Page Maybe it’s my bias as a longtime fan/practitioner of local search and SEO. Or maybe it’s because…
Please visit Search Engine Land for the full article.
Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing
The History Of Google Places, All On One Page
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Maybe it’s my bias as a longtime fan/practitioner of local search and SEO. Or maybe it’s because I’m mentioned as one of the sources/contributors. But more likely it’s just that this is an important search reference document, and that’s why I think that anyone…
Please visit Search Engine Land for the full article.
Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing
10 Extraordinary Examples of Effective Link Bait
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Posted by jrcooper
This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc.
Despite what most SEOs will tell you, it’s not easy to create outstanding content that people will want to link to. So many “SEOs” make it seem like there’s a key on your keyboard that magically turns what you just wrote into something link worthy. In reality, it’s never that simple.

I'm not one to keep throwing mud at the wall until it sticks. You can continuously tell someone to go create exceptional content, or you can actually show them an example. Because, being the sensible person I am, I'd rather choose the second option, here are 10 fantastic examples of link bait and what makes them so spectacular.
Note: PA stands for Page Authority, LRD stands for linking root domains, and TL stands for total links. Also, I didn't include .gov, .edu, or any other pieces of link bait from SEOmoz besides the first one below. The same goes for .edu and .gov sites.
1. SEOmoz’s Search Ranking Factors – PA: 91. LRD: 2,727. TL: 17,750.

What is it?
This is an article on the different search ranking factors by your very own SEOmoz. With yearly updates, 132 contributors, and roughly 20 pages of content on one URL, this gives information on what search engines are measuring in order to rank websites. If you call yourself an SEO and you haven't read this, then I suggest you quietly open this up, read it twice, and hope no one noticed.
Why was it so successful?
This link bait was highly successful because of the visualizations, depth of content, the trust of the contributors involved, and the website it was hosted on (SEOmoz is very influential in the SEO community). While the content is great, there's also a far greater reason for all of the links: SEOmoz didn’t do the promotion; the contributors did. In the future, this should be your go to example for creating a collaborative study.
2. Xkcd's Radiation Dose Chart – PA: 88. LRD: 988. TL: 5,863.
What is it?
This is a chart about the radiation a person absorbs from various sources. This is a great way to visualize how much radiation poisoning you can get from things like airplane flights, x-rays, and CT scans.
Why was it successful?
Being able to visualize something that's hard to grasp is one of your best friends when creating link bait. By using tiny blocks to put together just how many "siverts" are in these different sources of radiation, this chart makes this concept very easy to understand. The key takeaway here is that if you can get people to understand your content, and actually read it all, the likelihood of them sharing and linking to it increases dramatically.
3. Monterey Bay Aquarium’s Seafood Watch – PA: 86. LRD: 631. TL: 9,149.
What is it?

If you ever need a guide on what seafood to choose based on where you live or travel, this is your go to place. You can choose to download eight different regional guides, with two of them also available in Spanish.
Why was it so successful?
The main reason this was so successful was because of the outright awesome information these guides provide. They’re updated regularly (most recently July 2011) and they’re free for anyone that wants them. It also doesn’t hurt to have a top notch interactive map to help you choose the guide best for you.
4. SEOBook’s 101 Link Popularity Tips – PA: 84. LRD: 723. TL: 2,843.
What is it?
Created by Aaron Wall & Andy Hagans, this is a list of 101 different link building strategies, and even though it’s over five years old, it still provides some of the best link building tips on the Web. To add a little humor, the last 30 tips are bad ways to build links.
Why was it successful?
Everyone loves lists. It’s that simple. It got traction in the right community, it’s easy to read, and it’s on a subject that people want to know about.
5. Mark Nottingham’s RSS Tutorial – PA: 83. LRD: 540. TL: 7,033.
What is it?
Published in 2005, this was and still is the go to resource to find out more about why your blog should be utilizing an RSS feed. It gives detailed analysis and can be translated to Brazilian and Portuguese (see links at the bottom).
Why was it successful?
When this was published, the post gave in-depth information on a relatively unexplored subject that people wanted to know about. It also provides ready-to-go snippets of code, making the content very actionable. On another note, one reason for its success that you might have noticed is the design of the website. There's no clutter and it's very easy to read.
6. OKCupid's Politics Test – PA: 82. LRD: 456. TL: 1,274.
What is it?
OKCupid, a free online dating site, put together a test on what your political views are based on what your answers are to each question. This is one of many tests featured on OKCupid's site.
Why was it successful?
People like personalized content, such as tests and quizzes. In this case, people like to see how they scored, and they want to compare their score with their friends (thus, they link to it asking others to do it and share their results). There's also a bit of controversy involved with politics (just a bit?), which never hurts in terms of link juice.
7. Yoast's WordPress SEO Guide – PA: 81. LRD: 701. TL: 2,642.
What is it?
This is an extensive guide to implementing SEO on the WordPress CMS created by Joost de Valk.
Why was it successful?
It's the go-to resource because it has the best information on this subject all in one place. It's as simple as that. The information is instructional and easy to understand, and it's helpful in areas that people want to know about. With a resource like this, people will often cite information in it, and with each citation comes yet another link.
8. SEJ's Social Media Infographic – PA: 81. LRD: 282. TL: 876.
What is it?
This is an infographic by Search Engine Journal on the growth of social media. This is a great visualization on the progress social media has made and what lies in the future according to statistical data.
Why was it successful?
In a nutshell, it's visually appealing. Putting such a great amount of raw data into an easy, understandable visualization is something I'd go out of my way to share. It also helps when it's initially displayed to a large audience (SEJ is a fairly popular SEO site if you didn't already know).
I'd also like to point out that although it may not have the sheer number of links some of the other pieces of link bait have, it's the quality of the links that count. This link bait got links from the Huffington Post, Reuters, and The Next Web.
9. WUIW's Water Conservation Tips – PA: 77. LRD: 347. TL: 1,536.
What is it?
This is a list of 112 different ways to conserve water. The tips are very short and provide quick, actionable information.
Why was it successful?
The first reason is because of each item's brevity. This list is quite easy to read and scan because each tip isn't a paragraph, it's a sentence. Another cool thing they did was highlight one specific tip out of every 10 or so. They enlarged the number, added a picture, and bolded the text. This puts emphasis on the specific item highlighted, and it's a great way to segment the list into something readable. Also, the post is listed in the website's navigation bar, making it easy to locate.
10. Thomson's Evolution of Music – PA: 77. LRD: 80. TL: 955.
What is it?
This is a visualization of how music has traveled over the past 200 years. As you play the timeline, new genres pop up around the world and you can see how they've moved and connected throughout the world.
Why was it successful?
Hmm. How wasn't it? If you aren't blown away, I'm sorry, because if this won't impress you, nothing will. The two main reasons it was successful are the quality of the visualization and the social share buttons on the page. Making it easy to share gets the page in front of more eyes, and more eyes means more links.
Yes, the link metrics show that it's not as successful as some of the ones above, but this is only because of how new this piece of content is.
Conclusion
So, what can we conclude about link bait from these 10 examples?
- Get influencers involved.
- Make it easy to understand.
- Give away free stuff.
- People love lists.
- Choose a highly desired topic.
- People like personalized content.
- Establish it as the go-to resource.
- Make it visually appealing.
- Segment large lists to make them readable.
- Use social share buttons.
Thanks for reading! Make sure you give this post a thumbs up if you enjoyed it! If you want to find out more about me, check out my link building blog and make sure you follow me on twitter.
The Power of Using Lists for Link Building
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Posted by Paddy_Moogan
I used to spend a lot of my time plowing through Google to find potential link targets for client websites. I still do this a lot but I've changed my approach a lot of the last 12-18 months to try and become a bit more efficient. I've changed my approach so that the first point of call when looking for link targets is lists.
Lists are awesome for link building because someone else has already done some of the hard work for you. If you can find good quality, curated lists of websites, then you can be reasonably sure that you have found sites that are good ones to get links from. You still want to run your own analysis and due diligence, but the end output is probably going to be a higher majority of quality sites than you would have gotten from pulling lists straight from Google SERPs.
I like to put link building techniques into processes which makes them easier to follow and easier to scale if you need to automate parts of it. The process I use can be broken down into the following -
- Find your lists
- Scrape together your master list
- Filter and prioritise
I'll go through each of these in more detail to explain the steps for each one.
1. Find your Lists
There are multiple ways of doing this and there are probably more places to find them than you think. To make things a bit clearer, let's think about these "types" of lists, they are roughly in order of personal preference -
- Curated lists found on other websites
- Top x type lists found on other websites
- Public Twitter lists
- Good quality directories
There are more, but just these ones alone with give you enough link targets to keep you busy for a long time!
Curated lists found on other websites
For me, these are the best types of lists to find. They are hand curated which means that the quality of the list should be pretty good, usually they have also been curated by a subject matter expert who knows the sites in their industry well. I always try and find these first because they tend to give me the higher quality sites – albeit in low quantities.
My main method for finding these sites actually starts off very simple, it will be something like -

It really does start off that simple.
This can give me lots to get started with, just this search alone gave me a list of seven blogs curated by The Times, a list of ten law blogs from Cision and a list of employment law blogs curated by a professional lawyer. This was only taking a few from page 1 of the search results too, there were many, many more.
You can of course vary the types of searches you do, then you can go a bit deeper with some advanced search queries. Here is a quick example -

This search gave me some great results including this list from the Inner Temple and this curated list from a law firm.
Here are a few more that you can use -
- "list of * blogs" "uk law"
- "list of * websites" "uk law"
- list of uk law blogs inurl:resources
Garrett French also lists his method for link building with lists and some advanced queries on Citation Labs.
When I've found very high quality sites, I also tend to keep a note of them in my Chrome Bookmarks so I can easily find them again in the future -

You could use anything you want to do this really, for example you could use something like Evernote and attach the list to a project. At Distilled we also keep a record of link targets in Buzzstream which means they are easy to find again in the future for follow up or other projects.
Top x type lists found on other websites
This is a personal favourite, the quality can sometimes be a little dubious, but overall you will find pretty good quality websites. The great thing about these ones too is that they tend to be refreshed every year so lots of these lists exist.
Similar to curated lists, finding these can start off with something simple -

These returned lots of great results, one of which I'd class as a curated list from The Telegraph.
You can of course go a bit more advanced again and use some of the following -
- top * food blogs
- best * food blogs
- best food blogs inurl:links
There are so many of these it's unreal. I'd like to think they were slow down as people get bored, but quite frankly, they still work well for things like link bait!
Public Twitter lists
You need to do a bit of extra work to pull the websites out of these ones, but it's worth the extra effort and much of this can be automated. You can actually find these a number of ways. One of my favourites is this advanced query in Google -

Once you have found a list, you want to click on the "following" tab which brings up the people on the list rather than their tweets -

This brings you to a URL such as this one which (if you wanted!) you could scrape the usernames of the list members from. You could then scrape their profiles using something like Google Docs with Xpath and pull out their websites if they have them.
To help you with this task, I knocked together a very quick and dirty scraper in Google Docs which you can get a copy of here. It's not that robust but will do the job on up to 50 usernames quickly and easily. Make sure you are logged into your Google Account then click "Make a Copy" from the File menu.

Another easy way is to use something like Listorious which has a nice clean interface and pulls back Twitter lists based on your keywords -

As I said, there are loads of ways to find these lists. I tend to find that just searching for my keywords in Twitter search and finding influential people often leads me to lists of some sort.
Good quality directories
I had to mention the D word at some point
. Being honest, I don't use this one that much but it can be useful in some very niche industries where there may not be that many lists created by individuals.
Luckily, it's super easy and quick to find a list of sites in some of the better directories. My first point of call is usually Dmoz. I try to ignore the fact that many categories these days are controlled by SEOs! You can find some really good niche sites on Dmoz, for example did you know there was an association of tea drinkers with a directory of member blogs? I found this via Dmoz!
There are a few other directories out there which are decent quality, but you'll probably find you get a lot more commercial and lower quality sites in the lists and will have to do some filtering later.
A few more directories I'd take look at -
Please don't dismiss the Yahoo! Directory without taking a look, there are some decent sites on there, for example on this list of photography blogs, which is quite extensive.
RIght, so now we have a number of places we can find lists. Next up is to collate these into our own master list so we can filter and sort to find our final list of link targets.
2. Scrape together your master list
Hopefully I don't lose too many of you now, I'm not going to ask you to build your own tools to do this. Whilst we are big believers in hacking together your own tools for various SEO jobs, there are some very simple plugins that can do this job for you. Having said that, if you can build your own scraper to pull in link targets – go for it!
Here are a couple of ways of pulling link targets from a page very quickly without building a tool.
Multi-links for Firefox
I love this plugin. It's a very handy tool for loads of stuff. In this case, we're going to use it to pull the URLs of the link targets in our lists into a spreadsheet.
Lets use one of the examples I linked to above, say you wanted to pull the URLs of the websites in this list on The Telegraph -

Using Multi-links, you simply right click just above the first link, then drag the cursor down so all the links you want are within the red lines -

Keep pressing the right click button, then press the left click, then select "Copy URLs" -

You can then just paste it into your spreadsheet. Much quicker than going to each site and copying the URL!
Extra Tip – this tool also allows you to open highlighted links in other tabs which can be very useful for link prospecting. However be careful, if you do not want this, make sure you keep hold of the right mouse button! If you release it, all tabs will open at the same time. Opening loads of tabs in Firefox at the same time can slow it down a lot – I've done it with over a hundred links before and crashed it.
If you are looking for something similar that works in Chrome, take a look at Linkclump.
Scrape similar plugin for Chrome
This nice little plugin takes away a lot of the hassle of learning things like Xpath and allows you to grab elements of a page which are similar to each other – such as links.
Lets use the same example as above and scrape the links from The Telegraph again. I simply right click on one of the links in the list and click on "Scrape Similar". I get the following list which looks accurate to me -

I can then export to Google Docs in the bottom right corner, easy!
For a more detailed look on using this plugin for link building, go and read Justin's post which gives a great step by step guide.
3. Filter and prioritise
At this point we should have a spreadsheet of link targets, which we have gathered pretty quickly using some simple search queries and a few plugins or tools. Now we need to filter, sort and prioritise. Chances are that you have ended up with a pretty big list of potential link targets, so you need someway of knowing where to start to give you a good return.
I know some of you will prefer to use Excel at this point, some will prefer Google Docs. So I'm going to cover both and show you how to quickly prioritise your link targets using some simple tools.
Filtering using Excel
This became a lot easier recently with the discovery of these SEO tools for Excel by Niels Bosma. There are loads of features you can use which are for onpage SEO analysis which you should definitely take a look at. For the purposes of this post, I've taken the following screenshot of metrics for link building which you can get -

For those of you who have never seen it before, here is a very quick snapshot of just a few of the other elements you can gather with the plugin -

Richard Baxter did a great post on the plugin and all the different features you can use, it's well worth a read over on SEOgadget.
Once you've gathered these metrics, you can start to filter and sort by whichever metrics matter to you. I tend to look for large numbers of social shares and then look at PageRank as a rough indicator. Whilst PageRank isn't perfect, it's still useful for filtering large sets of data.
Filtering using Google Docs
As much as I love SEO tools for Excel, I think I still prefer using Google Docs for gathering metrics on the fly. There are loads of posts for hacking together Google Docs to do various things (all with free downloads of the tools themselves) so I'd advise you go and take a look at those.
For this type of work, I tend to use a Google Doc which looks like this -

You can add loads more into here if you wanted, but I want to keep it simple for now. I like being able to pull Domain Authority straight into my spreadsheet which you can do with the free version of the SEOmoz API key.
Again, once you've got all your metrics, you can filter, sort and prioritise based on your key metrics. Then it's a case of starting to contact each site and giving them a good reason to link to you!
Final Important Step
Go and do something with this list! Importantly, ask yourself the following -
What reason can I give these people to link to me?
or
Why should these people give a sh*t about my site?
If you can answer these questions confidently, you have your hook ready to go and do your outreach.
That's about it for this post, I'd love to hear your feedback and comments below or feel free to tweet me if you have any questions or feedback.
All About Anchor Text – Whiteboard Friday
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Posted by randfish
Welcome to our first Whiteboard Friday of the new year. It's 2012 and we're going to kick it off by examining the intricacies that revolve around anchor text. Although, this may seem like a very basic topic, we are going to cover some lesser known aspects of anchor text that is sure to satisfy even our more advanced SEOs. Enjoy and don't forget to leave your comments below!
Video Transcription
Howdy, SEOmoz fans. Welcome to another edition of Whiteboard Friday. Happy New Year. This is the first Whiteboard Friday of 2012, and today we're talking about anchor text, which could seem like a basic topic. But, in fact, there are a lot of intricacies that we should cover. Let's get right to them.
What I have drawn here is a web page, and it says, "I just found this great website on Portuguese cooks. You should check it out." Now, this, this text in blue with the underline, that links somewhere, and that link points to another page. Let's say it's a page over here, a very nice page on Portuguese cooks. It has some pictures on it. I don't know what it's got.
What it's saying to the engines is not only eye this page and this website, I'm voting for this other page over here, and I want to pass over some PageRank and link juice. I want to pass over trust. I want to pass over the domain diversity, whatever the signals, the keyword agnostics signals are, but I also want to say that I particularly like this web page about Portuguese cooks. That's what I think you, search engine, should interpret and take away from it.
Of course, this anchor text with the keyword embedded in it becomes a very strong signal to search engines, and as we all know, this is one of the strongest signals that Google and Bing interpret, Bing maybe even stronger than Google. Because of this, lots of people go down a path of trying to acquire links that say the precise keyword that they want.
Of course, this is a challenge because most natural links on the Web don't generally do this. They will say things like your brand name. They might say something about your site. They might use your personal name, if they're linking to a blog or something. But it's rare, it's uncommon that they might say "Audi 87 engine parts for sale" or "best deals on holiday gifts." These types of anchor texts, the things that people search for, longer phrases, in particular, are very hard to get as natural links, and this is one of the biggest reasons that gray and black hat SEO exist because manipulating the search engines by acquiring lots of links that have these keyword matches pointing to your page can, in fact, do a great job of ranking you up, at least temporarily until the engines catch up and do something bad to you or to the people linking to you.
What I want to cover is some intricacies around this, some details that you may or may not know about anchor text, and those include: Number one, multiple anchors from the same page "do not" provide more value. What I mean by this is if this page said I just found this great website on Portuguese cooks, you should check it out and a bunch of other text, and then it said Portuguese cooks again and linked over to this page, not helpful. It does not add additional value. There is no reason that you should be going, "Oh man, I wish I could get four anchor text match links from this web page." No, that's not going to help you.
Multiple web pages will help you, but if they're from the same domain, that's not nearly as valuable as if they're from different domains. That leads us to the next thing, diversity of anchor text, diversity of the source. The root domain source of the anchor text links provides the strongest benefit, meaning if you can get lots and lots of websites, not just individual web pages but different unique web domains, linking to you saying "Portuguese cooks," chances are good this web page will do very well.
Number three, the fluctuating anchor text. This is something that people talk about all the time. They don't just talk about diversity of the link location across different domains, but they talk about diversity of anchor text itself, meaning, "Oh, I should have one that says Portuguese cooks and one that says Portuguese cooking and one that says cooks from Portugal. I'm going to vary up the anchor text a lot."
I'm a little skeptical about this, not because it's not potentially useful, and it should be a natural thing if you're going out and doing white hat types of link building and inbound marketing. But because the primary reason I think most SEOs do this is so as to not trigger pattern matching problems in the engines, meaning if every website that's linking to me says Portuguese cooks, that's suspicious, highly suspicious. That suspiciousness is the feature that people are trying to prevent.
So, I'm not so sure whether this fluctuation is all that important unless you're doing manipulative types of link building, in which case SEOmoz is not all that helpful for you. So, you're probably not watching this video.
Number four, the first anchor text in the HTML of a page is what Google counts, Bing as well. This was discovered on SEOmoz a couple of years ago. We ran some tests about it. We published the results. There was a lot of skepticism. I think Debra Mastaler from Alliance-Link wrote about it and said, "Hey, Matt Cutts, would you please confirm this?" And he did. He came out and said, "Yeah, that's how we interpret it".
So, basically, here's what's going on. If you see a web page and it says this website is awesome, it features highlights of great Portuguese cooks, now look, these two links are both pointing to the same page. I don't know why my handwriting is so terrible in 2012. I hope that repairs itself soon. That means not that the website is going to get credit for the anchor text website and the anchor text Portuguese cooks, but rather they are going to consider the anchor text website and ignore Portuguese cooks.
It's very frustrating, and something that you should think about when you're doing internal linking and you say, "Oh, yeah, we should optimize this link." If it's already in your menu, if it's already at the top of the page somewhere in a side bar and that's higher up in the HTML code, then that is what the engine is going to count. So, do be aware of that and same goes for anything that you're earning externally. If you've got the optimized anchor text for your website in the footer of the blog post where it talks about the author, Rand Fishkin is the CEO of SEOmoz, an SEO tools company, but I've already link to SEOmoz's home page somewhere in the blog post above, that "SEO tools company," that's not going to help anything. That's going to be discounted by the engines.
Number five, internal anchor text, meaning anchor text that comes from your own site, your own pages, it does help. It helps a tiny bit. You can see a little bit of benefit from that. I wouldn't focus on it too much because tiny is a small amount. That's probably the most obvious statement I've ever made on Whiteboard Friday. But nevertheless, tiny, small amount, therefore don't focus too much energy on this. Link naturally, internally. Link in such a way that people think your site is good, and, yeah, if you can work in your anchor text, great.
External anchor text is where it really helps, meaning websites that are not your own linking to you. That's where you really get value from anchor text, and you do need to worry about this a little bit. There should be some manual efforts, some efforts, whether that's guest posting and blogging, whether that's sponsoring an event, whether that's getting your biography featured or something like that, getting a badge embedded somewhere or a graphic embedded somewhere that links back to you in a certain way, you do need that anchor text link match. So, working on at least a little of that external anchor text is definitely worthwhile.
Number six, if a link uses an image, like this, so check out this awesome site on Portuguese cooks, and then here's a little screen shot of the Portuguese cooks website, and this is linking over. I tried to illustrate that in blue. This does not have any anchor text. It's an image. So what could the anchor text possibly be?
The answer is they use the Alt attribute. The engines use the Alt attribute that becomes the anchor text usually, not always. If there is no Alt attribute, sometimes they'll use something like the surrounding text, and you can sort of see and feel that association. Sometimes, they'll use page titles. Sometimes, they won't use anything, but they'll have weaker signals from those other areas of the page, that kind of thing.
If you are embedding images and you're linking back to yourself or you're getting links from somewhere or you're linking out to someone, you want to help them out, use good Alt attributes that describe the page that you're linking to. This is a great best practice just in general for screen readers and usability reasons. It's also good for search engines.
Then finally, number seven, no surprise, surrounding text can matter as well. Just as in this example where we said, "Hey, Portuguese cooks is mentioned right before the image," the engines may be using surrounding text of an anchor, particularly where the anchor itself doesn't have much value or context.
If something says, "Click here, you'll find some great information about Portuguese cooks," the engines might sort of glance around the page and look at the sentence, parse the paragraph, try and understand, "Hey, what do you think they're talking about here? What seems relevant?" This is one of the reasons why you can see that people who have earned not necessarily great anchor text can rank very well for keywords because it's often talked about. That topic is talked about when their website is talked about, and it becomes a brand association thing. It becomes a contextual association thing. This is a helpful thing to think about if you are earning links and you can't control the anchor text. Maybe, at least, you can get them to mention what you do somewhere near the link.
All right, everyone. I hope this edition of Whiteboard Friday has been helpful. I look forward to discussing more details about anchor text in the comments and hope to see you again all next week for another edition of Whiteboard Friday.
Happy New Year! Take care.
Video transcription by Speechpad.com
How Google+ Uses SEO to Steal Search from Facebook and Twitter
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Posted by Cyrus Shepard
Google's Superior SEO Strategy
Notice anything odd about your Google+ profile? Does it rank incredibly well in Google’s search results for your own name?
Colleagues note that their G+ profile now outranks other online identities that they’ve worked for years on. My own Google+ profile, just 5 months old, ranks #2 for my name. It now ranks higher than both my Twitter and Facebook profiles, even though I use those services far more often.
Profiles aren’t the only thing ranking. Individual Google+ posts frequently appear in search results as well.

Ranking for people’s names is one of the Holy Grails of search, like Amazon ranking for every book in print. With 7 billion people in the world, ranking on the first page for even a small portion of these is lucrative territory.
As search and social focus more on the individual, the war over names has begun.
How has Google won so much real estate on their own search pages in such a short period of time? Do they cheat? No, not really – more on this later. Google wins by employing really smart Search Engine Optimization techniques – the same SEO practices available to any online business.
For Facebook especially, this is a sensitive issue. Facebook actively prevents Google from crawling most of its content, allowing big G to access “Fan” pages, but limiting information from regular profiles. Now that Google+ has entered the social game, this policy puts Facebook results at risk of dropping in rankings and losing search real estate.
I often work with websites and startups wanting to build SEO features into their platform. If I were to build a social media service for SEO domination from scratch, I would build it exactly like Google+.
Here's the takeaway: Use SEO to your competitive advantage, no matter your niche.
1. Incentivize Inbound Links
Not long ago, Google started displaying author photos in its search results. In order to display a photo, Google asks authors to add links from their webpages to their Google+ profile. This creates potentially millions of high quality links from the world’s most influential online publishers, all pointing to multiple Google+ profiles.

Twitter and Facebook both benefit from similar links, but never before has a social media service offered such an incentive.
Google's SEO Tactic: Require Authors to Link to their Google+ Profile
2. Internal Linking
One thing noted about Google+ when it was released was just how easy it was to be in lots of circles, or add lots of people to your own. People who struggled on Twitter for years to build up 1000 followers, suddenly found themselves in 2000 or 3000 Google+ circles, seemingly overnight.

Google’s strategy to connect everyone on the planet also makes for good internal linking. Following more than 1000 people may not create a practical social experience, but it creates a great SEO opportunity. The more your content is shared in other people’s streams and profiles, then the more your content is crawled, indexed, and deemed important by search engines.
Google's SEO Tactic: Encourage Large Circles Counts
3. Lots of Indexable Content
My public Google+ profile contains a wealth of information, all visible to search engines, including:
- Biographical Information
- Full Text of Public Posts
- Photos
- Links to people who have added me to their circles
- Everything I have ever +1’d
Compare that to my Twitter account – limited to 160 characters of biographical information, or my Facebook profile, which reads like an auto-generated pamphlet.
Consider how a search engine sees these pages. Take a look at the source code of any Google+ profile or use a tool SEO-browser (a search robot simulator) to see how many words appear on each profile.
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Facebook – 275 Words
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Twitter – 491 Words
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Google+ – 2621 Words
Google structures content to provide a wealth of information for search engines, to index and serve in search results.
Google's SEO Tactic: Search Engine Friendly Profiles
4. On-Page Optimization
Google+ makes it easy to share posts from others – a feature much like retweeting on Twitter or reblogging on Tumblr. These Google+ posts frequently show up in search results as their own entries.
As the title tag is one of the most important aspects of on-page optimization, Google wisely choose longer, more descriptive title tags. Compare these to the shorter title tags offered by Facebook and Twitter, which often run no longer than three unique words.
Here’s the title tag to 3 different posts, all by Rand Fishkin. Each of these posts is indexed by Google.
- Facebook – Yesterday, I…
- Twitter – Twitter / @randfish: Running test of Google+’s …
- Google+ – Rand Fishkin – Google+ – Shocking how many of the folks featured in this post form…
Which do you think ranks better for a query with “Rand Fishkin” in the search?
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Google's SEO Tactic: Descriptive Title Tags
5. User Generated Content
Every post I’ve ever written on Google+ has been public. As a result, every post has been crawled and indexed by Google search. The privacy settings on the profiles are simple, intuitive and encourage openness.
The big green button screams, “Pick me! Pick me!”

Most Twitter posts are public by default, although unless a tweet becomes famous the 140 character limit prevents most tweets from reaching the definition of “rich” content. Facebook, in contrast, only shares posts from fan pages with Google, and not posts from regular profiles.
Google's SEO Tactic: Encourage Public Sharing
6. Show Google+ Author Profiles in Search Results
The first 5 items on this list represent SEO tactics that anyone can use, but in a way #6 belongs to Google alone. By linking to Google+ profiles in search results, they create an advantage that no other social media service can duplicate.
Is Google “cheating” by favoring it’s own property? Some say yes, but on the other hand, is there a more relevant result? To me, it makes more sense to connect my author profile with the website that actually hosts the content, such as my profile on SEOmoz.

This demonstrates the power of rich snippets. Since Google introduced author photos in search results, webmasters have scrambled to get their mug included – the idea being that rich snippets of all kinds increase click-through rates. The question is, are we increasing the CTR of our own website, or Google+?
Google's SEO Tactic: Creative Rich Snippets
What Can You Do?
Except for #6 above, most of these techniques are available to any online business. Google has found a way to create large amounts of search engine friendly content, and do it at scale.
The lack of diversity this creates in Google's search results is troubling to some. Google risks turning into McGoogle, where every result and every page looks the same. With any luck, more companies will adopt strong SEO strategies to raise themselves in search.
Now that the adoption of Google+ has hit 62 million users and growing, expect to see far more Google+ in your search results soon.
SEO Pricing: 600+ Agencies Share Costs of Services & Pricing Models
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Posted by randfish
Near the end of December 2011, we ran a survey on this blog asking consultants and agencies of all sizes and geographies to contribute their pricing models and cost structures. I'm pleased to share the results of that survey in the hopes that it will give everyone in the search industry a better idea of the range of fees and the services provided.
Obviously, this data is imperfect – SEOmoz is not a professional data surveying firm and our only tool was a basic list of questions on SurveyMonkey. That said, I'd be surprised if a professional surveyor found dramatically different data – there was enough participation to receive a trustworthy sample size and firms provided their personal/contact information (many of which I recognized while digging through the responses, but obviously will not be sharing identities publicly), which means we likely did not receive intentionally manipulative/misleading information. The data is provided below in three formats – first, some personal, high level takeaways from the survey, next an infographic from the great folks at AYTM Market Research and finally, a dump of the responses in CSV and Excel formats (without any personally identifiable info).
Do note that while 600+ responses were received, we've elected to share data only from those regions with 10+ responses (490 total), which include:
- United States – 287 respondents
- United Kingdom – 76 respondents
- Canada – 34 respondents
- Australia/New Zealand – 28 respondents
- Germany/France/Italy/Netherlands – 34 respondents
- India – 31 respondents
Many countries had 1-3 respondents and while we certainly appreciate those contributions, it's our feeling that sharing this data could actually be misleading/non-productive as a single firm/consultant could dramatically skew the results. All the information in this blog post, the infographic and the Excel data dump are split into those 6 regions.
Top 9 Takeaways
These are my personal takeaways from the data:
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Hourly SEO Costs Vary Across Countries, but $76-$200/hour is Most Common
With the exception of India (the only developing region that was well-represented in our survey), hourly costs of $76-$200 (representing three responses) covered 50%+ of all firms. It was highest in Australia/New Zealand at 62%, followed by 58.1% in the US and 56% in Canada. Granted, this is a wide range, but it provides the answer to a frequently-asked question from those seeking SEO services for the first time.
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By-the-Project Pricing is Popular and Most Commonly $1,000-$7,500
70.1% of respondents said they offer project-based pricing (the most common pricing system selected in the survey). 43% of consultancies were represented by the four price ranges: $1,001-$1,500, $1,501-$2,500, $2501-$5,000 and $5,001-$7,500. Obviously, there's a wide variety of prices here, not surprising given that the types of projects offered may be quite diverse.
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Monthly Retainer Pricing Has the Widest Distribution
While both hourly and by-the-project rates do have a wide range of pricing, monthly retainers are certainly the most distributed of the price questions asked in our survey. The two most common were $251-$500/month (13.8%) and $2,501-$5,000/month (11.3%).
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The Death of Hands-On SEO Has Been Greatly Exaggerated
There's been plenty of hand-wringing over the past few years from both bloggers and SEO clients complaining that consulting firms don't provide enough "hands-on" help. Yet, in the survey, 88.5% of respondents said they offer "hands-on SEO changes to sites" and 79.1% provide "hands-on link building." Clearly, hands-on help is still very popular.
_ -
Inbound/Organic > Pure SEO
Pure "SEO" consultants/agencies may be fading as broader "inbound marketing" services firms (offering SEO, social, content, conversion, analytics, etc) rise. The data showed 150 respondents (25%) saying they were primarily focused on SEO while a slightly greater number, 160 (26.7%), offered a broader range.
_ -
Web Design/Development Agencies do a Lot of SEO
The third most popular type of respondent was a web design/development agency offering SEO services. In the UK, these types of firms were better represented than either SEO-focused providers or broader inbound/organic firms.
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Employees:Clients/Month Ratio is Between 1-2
The screenshot below takes advantage of SurveyMonkey's crosstab feature, which enabled me to look at the number of monthly active clients broken down by the quantity of employees a consulting firm has (you can only choose 5 responses at once, but the data's still revealing).

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Vast Majority of Consultants Service Small-Medium Businesses
This may seem mathematically obvious, but it's not always top of mind at many of the marketing conferences I've attended, nor the blogosphere in general. A disproportionate amount of attention is often focused on top brands, but in the world of consulting, most firms service relatively small businesses. Even those who do serve larger businesses (perhaps aspirationally) often offer services to small and medium businesses. 41% of respondents offer consulting to small, hyperlocal businesses, e.g. the restaurant around the corner.
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Though Project-Based Pricing is Most Popular, the Majority of Consultancies Also Offer Monthly Retainers and Hourly Rates
Early in my SEO career, project-based pricing seemed relatively rare (though quantifying this is hard since no formal surveys I'm aware of collected this info). Today, it was the top response, offered by 70% of the participating firms. Monthly retainer pricing was next, offered by 60%, followed closely by hourly rates (55%).
I'm certain others perusing the data will find other interesting takeaways (hope to read some of those in the comments).
Infographic from AYTM
Many thanks to the team at AYTM for putting together the following graphic representing the data in the survey across the 6 regions with more than 10 respondents. The image below shows a sample of their work and links to a larger version here on Moz:
Feel free to use/embed the larger, linked-to version, but please do provide credit back to AYTM and this post (nofollows are fine – just want to make sure folks are getting the right data source)
Data Dump Files
I've made two files available from the survey data for those interested in looking at the raw figures in more depth:
- Excel file with responses broken out by the 6 regions – download
- Unfiltered summary of responses to all questions – download
The individual results contain personally identifiable information, and even without the emails/company names, the details of location, services, pricing, etc. could be used to determine an individual consulting firm's identity. Given that we promised anonymity when launching the survey, I felt that providing this data, while valuable, wasn't appropriate. If you have specific filters you'd like to see applied, please let us know in the comments and we'll try to make that happen.
Many thanks to everyone who participated in this survey. In the next few months, SEOmoz will be launching a redux of our 2010 Industry Survey, which will hopefully provide even more detailed information across all parts of the search, social and inbound marketing fields. Stay tuned!
Scalable Link Outreach with Gmail and Boomerang
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Sometimes it’s the little things in life….Boomerang for Gmail (and Outlook) is an incredibly useful, lightweight, powerful link outreach app.
Link building has a special place in the SEO industry. Beyond being one of the harder skill-sets to master and acquire, link building is likely the most important element of an SEO campaign.
Link building can also be the most difficult job to:
- Scale internally and externally
- Train someone to do efficiently
- Outsource
- Hire someone for
How to hire link builders and how to train them are certainly worthy of their own (upcoming) blog posts but this post is going to sing the praises of a Gmail and Outlook plugin that is essential for my link building workflow.
Boomerang for Gmail (and Outlook)
Outside of the really cool name this plugin makes my workflow much more streamlined and efficient.
I don’t use Outlook so I’ll be focusing on the Gmail plug-in here. The Outlook plugin has most of the functionality of the Gmail edition (minus the Send On options) and you can check out the Outlook version here.
The key benefits to using Boomerang (referencing the Gmail app going forward) are:
- Schedule emails to be sent at a later date/time
- Set reminders on emails so they pop back up at a specified time
- Set email reminders from your smartphone
Send Emails Later
You can install Boomerang for Gmail here. You can use this for Gmail and Google apps and you’ll need to use Firefox or Chrome.
You’ll manage Boomerang in two places; you can get to it in your Gmail toolbar:

From here you can access your scheduled messages to make any changes and access various help and how-to’s.
The other area where you access Boomerang is in the email dialogue box. When you go to compose a new message or click to reply to one you’ll see the Boomerang button and see all the options available for sending the message:

If you click on anything other than the specific time option at the bottom, the message is scheduled straight away.
If you need to access your Boomerang-ed messages, just go back to the top Gmail toolbar, click Boomerang, and click access Scheduled messages.
The other cool option when composing a new message is listed right below the subject line. From here you can have Boomerang return the message to your Inbox if no one replies or even if they do (marked as unread, starred, etc; these options can be changed in the “access scheduled messages” option on the top Gmail/Boomerang toolbar option):

You have the exact same option when replying to messages as well.
This is incredibly useful for a variety of link building actions such as:
- Tracking the effectiveness of email pitches
- Scheduling a bunch of pitches to line up with various promotions and outreach campaigns, in one shot
- Using in conjunction with Gmail’s canned responses for scalable link outreach and management
- Never forget about a link prospect
- Make Gmail a self-contained link outreach system for staff members
- Avoid awkward time zone issues on email deliveries if you have staff outside your targeted market’s location
Email Reminders
While the Send On features are the most useful for link outreach, the Reminder functions can be useful as well.
Boomerang has Gmail-like functionality in the way it auto-offers a solution. Here you can see I’ve got a Staples coupon that expires on January 16th. Boomerang is asking me if I’d like to return this to my inbox on that date:

Outside of that functionality you can click the Boomerang reminder icon in the toolbar to get the reminder options available to you:

So rather than setting something in your calendar or in your task management application, you can use Boomerang to re-populate the email when needed.
You can add a condition to this and say that you only want to be reminded of the message at the selected time “IF” no one responds, simply by checking that option above. Otherwise, it will come back whether someone responds or not.
You can also use your iPhone, Blackberry, or Android to set up a message for yourself to arrive in your inbox at a certain time with their mobile option.
Privacy Concerns
Letting an app access your data on mail.google.com shouldn’t be taken lightly. Here is what they say about privacy:
Why does Boomerang for Gmail need access to my email account?
Like most other Gmail plugins, we need access to the full email data to be able to move and send messages. In our queries, we only store the headers of the message (subject, sender, time) so that we can uniquely ID the message you want to schedule. We don’t store any message text.
Does it mean you have my Gmail password?No, we don’t have access to your Gmail password. You are authorizing through Google’s official OpenID system.
Sign Up for Boomerang
You can get a full-featured pro account trial for free, for 30 days here. I am anxious for them to release the open/click tracking for even deeper link outreach analysis.
If you are looking for a more enterprise level solution, with team-wide tracking and monitoring, please check out our reviews of Buzzstream and Raven Tools.
Transparency vs Asymmetrical Information
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“All things are subject to interpretation. Whichever interpretation prevails at a given time is a function of power and not truth.” – Friedrich Nietzsche
Everyone Except Me Should be Open
Being labeled as open or transparent is a great public relations strategy. Executed effectively it gets ditto heads to feel like they are part of a movement and spread your propaganda.
However actually being transparent is often a poor business strategy.
When WordAds opened up someone in the comments suggested that they should win by being open like Google. I read that and laughed. Where Google is losing you can count on them pushing the open label in order to build momentum & destroy the asymmetrical information advantages of existing market leaders. But where Google leads non-transparency is the norm.
A few examples & comparisons:
- Claiming to run an open auction, while running obfuscated quality metrics that price gouge advertisers.
- At the same time Google is trying to push social sites to offer transparent data, they decided to block some Google search referral data (unless you are paying for the clicks, then you get that data).
- When planning some of the features behind Google+ one of their employees wrote a book about the social circles concept with Google’s blessings. Then, after he wrote the book, Google revoked permission to publish it!
- Nuking affiliate links of some websites & then investing in Viglink, a network that automatically turns links into affiliate links.
- Burning some networks of websites for being doorway pages & then investing in the Whaleshark Media roll up & launching Google Places.
- Nuking some UK financial comparison sites for link buying & then buying BeatThatQuote.
- Suggesting 60 or 90 days of penalty is a reasonable penalty for sketchy links & allowing BeatThatQuote to rank 2 weeks after penalizing it without cleaning up any of the paid links.
- Android is open but internal Google emails revealed that carriers were getting wise to Google using compatibility as a club.
- Not sharing revenue share stats with AdSense partners for a half-decade.
- When websites are nuked they are frequently given no explanation. Worse yet, their content often re-appears in the search results on some other domain that stole it, in many cases while being wrapped in AdSense ads.
- Arbitrarily making it hard to export AdWords campaigns to other services (& making it against the TOS to do same via the API).
- The Panda update was needed to rid the web of garbage content. And yet Google is pre-paying Demand Media to post videos on YouTube. Since the Panda update downstream Google traffic to YouTube has more than doubled & YouTube is serving over a trillion streams per year!
- In spite of not having permission to do so, Google has been scanning books for nearly a decade now. Yet whenever Google goes to court they try to get the court documents sealed so that their statements couldn’t be used against them.
Judge, Jury, Executioner
Calls for “transparency” in SEO may sound great on their face, but once you peal back the covers the absurdity is laughable. If Google didn’t discriminate against certain types of players & if Google didn’t compete in the very markets that it judges then perhaps transparency would be a good idea.
However Google is perhaps the single biggest direct competitor in many markets, so to be fully transparent with them when they are the opposite with you is a naive business strategy:
I also disagree that outing each other would make the industry less like a mafia, because SEOs aren’t the mafia. SEO is a symbiotic marketing channel reliant on Google, until the next big search engine/method comes along. In a mafioso analogy, Google would be the mafia – as they control the market. Removing all webspam wouldn’t necessarily create better search results or a fairer market, as Google still decides who wins and who loses. The biggest winner being Google itself, the next level being their friends.
Secrecy is also the cornerstone of all marketing channels. Social Media for instance works in a similar way to SEO, except they have secret voting methods rather than secret linking methods. You don’t see major social media companies outing a rival’s voting methods, as it would shine a torch on their own methods. Even outside of marketing, McDonalds probably worked out KFC’s magic blend of herbs and spices decades ago, but it’s not in their best interest to tell everybody.
Outing webspam helps an SEO blog to keep their UVs up and their VCs happy. It helps a failing newspaper to appear modern and edgy, whilst allowing the contributor to launch a protection racket off the back of another company’s misery.
Do You Want SEOs to Seem More Professional?
How often do you see tier-1 public relations firms marketing themselves by smearing other PR firms?
You don’t.
You might see a company like Google hire a PR firm to push a bogus study to smear the security of a competitor, but you rarely (if ever) will see one PR firm smear another in the media.
While some of the more intellectually challenged members of the SEO industry associate search spam with molesting children (talk to Google about that after their recent Chrome fiasco), those with a bit of intelligence and/or experience realize that many of the issues are gray and murky. What one person considers as spam one day they later sell as “advanced” months or years down the road. The ecosystem isn’t some static black & white code:
The question is less whether black hat and webspam are a good thing or not, but if Google is the unbiased and benevolent instance who shall make the rules. Google is a business and persuits its very own interestes, since it is aware of its market power with a lot of arrogance, aggresivity and obviously double standards. That was also Aaron’s point, but seomoz has been missing the point completly in the last time.
I expect an SEO portal/community to focus on how stuff actually works/can work, not to propagate how the monopolist does it want to work. It is their risk of doing business if they decide for an algorithm, not ours. It is our risk however, to decide whether to stick to the rules or not. And it’s not only about ethics but has several practical implications…
Full Disclosure Required, Except From Us
On paid links Google claims to require machine AND human readable disclosure. Then on their own site they use an ad color background that literally fades to white on many monitors. Maybe it is legitimate that they are only able to fool some of the users some of the time. But some of their ad initiatives have 0 disclosure at all. None.

That is now part of the “organic” search results, but is that a paid ad?
You wouldn’t know by looking at it, but according to the WSJ it is: “Google lists booking links to the airlines as advertisements, but the company declined to comment on how much money it makes from the arrangement.”
There is no disclosure that you are in a paid ad funnel until the very last click. And those who fail to pay are either unlisted, listed last, or have a broken booking process where their brand is arbitraged in an attempt to flip the click to somewhere else. According to Leocha, “Google and the airlines have a sweetheart deal with each other, and the consumers are getting screwed.”
In the hotel market Google is also testing comparison ads & price ads.


Notice how little they care about relevancy so long as they keep the click on Google or are paid for the referral. They rank the car rental company Avis as a top Las Vegas hotel! And even the ad links that are sold off of that do not line up. Priceline pushes the Plazzo Luxury Suites & Booking.com pushes the Venitian.
Retarding Investment in the Search Ecosystem
What do you suppose the above behavior does to cash flow & multiples of websites in that vertical? Of course it contracts them & retards investment. Who wants to start a new hotel website at this point? What other verticals have investment held back by the fear of Google’s eventual entry?
If you only had to manage competing against other market competitors & staying inside Google’s editorial guidelines then investment isn’t that difficult, but if you have to stay within Google’s guidelines in the short term yet try to build a business that is sustainable even after Google enters & destroys the market it is far more difficult.
Skimming the Cream
At any time Google can enter any market and skim off the cream: “An independent study from Leads360 showed consumers using Google’s comparison ads converted better than any other lead provider.”
Other affiliate networks which do not own the search channel have to fight through quality issues if they try to build similar scale.
A Self-serving Bias You Can Count On
When Google enters a market it might buy out a competitor, buy out a supplier, bundle, use predatory pricing, grant themselves superior search placement, adjust the relevancy algorithms and/or editorial guidelines, violate IP, scrape 3rd party content, work with sketchy advertisers & publishers to undermine competing business models, or any combination of the above.
They are rarely transparent with their interests when they enter a market. Almost everything is labeled as “a beta” and “just a test.” They promise to “act appropriately” & you may not be aware of the steamroller until you are under it.
Web Scrape Plus+ (Now With More Scraping)
When the +1 button & Google+ launched, Google highlighted how they would use the + button usage as a “relevancy” signal. Google recently started inserting + pages directly into the search results for brands & right from the very start they were using it as a scraper website that would outrank the original content source.
Google used the buy in from their promised relevancy signal to create a badge-based incentivized system which acts as a glorified PageRank funnel to further juice the rankings of these new pages on a domain name that already had a PageRank 10.
I recently read a blog post about how anyone could do the above & the opportunity is open to everyone. But the truth is, I can’t state that something will become a relevancy signal that manipulates the search results in order to get buy in. Or, if I did something which actually had the same net effect, Google would likely chop my legs off for promoting a link scheme.
Recently the topic of Google+ as a scraper site came up yet again via Read Write Web & on Hacker News a Googler stated that it was “childish” to place any of the blame on Google!!!!!!
Google determines how much information is shown near each listing & can create “relevancy” signals in ways that things tied to Google get over-represented (look at the +1 count here). When they do that & it destroys other business models *of course* Google deserves 100% of the blame.
It may be more profitable for Google to squeeze out some of the players, but if Google’s quest for free content manages to destroy business models & the ecosystem as a whole, then they are not “doing what is best for the user.”
Things We Do Not Approve…
Google can bundle themselves into markets, but when others do the same it is a big no no:
A Google spokesman said “applications that are installed without clear disclosure, that are hard to remove and that modify users’ experiences in unexpected ways are bad for users and the Web as a whole.”
Google’s founding research highlighted how bad ad-driven search engines were & then Google’s core revenue engine of paid search was built on their violation of Overture’s patent. They keep buying swaths of patents to protect against their other violations.
The business model of “violate & then buy protection” has helped lead to a protection-racket styled marketplace in patents that makes the risk of innovation for smaller players so expensive that it drives them under.
Where Google has gained a dominant position in a marketplace they can begin misdirecting for profit. Let’s say you link to your own location on Google Maps to drive traffic to Google & help your users locate your office. Well in some cases they then reciprocate by confusing users by putting an ad in your location bubble.

Once again, you are forced to buy your own brand unless you teach your customers (and prospective customers) to avoid Google products.
Sure I May Have Failed, But at Least That Failure Was Transparent…
If you are fully transparent against an arbitrary set of guidelines when the company that judges you also competes against you & brushes up against the limits of the DOJ & FTC then you might lose for no reason other than being transparent. And not only are you competing directly against Google, but the algorithms are biased toward certain players.
Creating a Two-tier Web
In 2006 Google’s Eric Schmidt admonished others for attempting to create a 2-tier web:
Today the Internet is an information highway where anybody — no matter how large or small, how traditional or unconventional — has equal access. But the phone and cable monopolies, who control almost all Internet access, want the power to choose who gets access to high-speed lanes and whose content gets seen first and fastest. They want to build a two-tiered system and block the on-ramps for those who can’t pay.
But when Google launched their Panda algorithm they did the same thing.
Their “quality content” thesis could have come across as being honest if they weren’t still pre-paying Demand Media to upload “content” to YouTube.

You might get smoked by a Panda update or have your accounts arbitrarily frozen while operating at a 7 out of 10 level, and then you see Ask is Google’s biggest advertiser, their arbitrage gets a pass, & that feed even monetizes misspelled searches for Google’s brand.

Risks
Risk is needed for adaptation, so some amount of risk is good, but…
- If you invest in ultra-high quality content & then someone else scrapes you and outranks you then your business model might not be sustainable.
- Google’s approach to patents has helped feed into a side current of risk for independent developers.
- For many businesses the unknown Panda risk is every bit as damaging as the great firewall of China. Each additional unknown kills x% of small new online businesses. If unemployment is high, companies are not hiring & the bar for self-employment is too high then the web stagnates.
If the old established corporate competition needs to be as good as you to compete then there is little risk to being transparent if the competition is doing nothing beyond following you around. But if the playing field is tilted and the competition only needs to be 5% as good as you are to beat you (and can easily come from behind to copy any success you have) then full on transparency brings much more risk than potential profits.
You Are the Ad
We are moving into a media world where the content becomes ads & even how people interact with the ads and content becomes a part of the ad.

Further Google uses their data advantage to create other asymmetrical advantages. While credit card companies sell personalized ads in network, Google is creating a marketplace to buy and sell user data.
Every time you view a page and click an ad (or even don’t click an ad) you are feeding highly personal data back to Google. And they will use it as they wish. Here they are saying thousands of people like eBay, which is of course plenty reasonable, except for the fact they claim the people voted for that specific page rather than the site as a whole.


What’s worse is that sometimes they will put your picture next to a listing and claim that YOU PERSONALLY voted for a specific page & use that to market that item to your friends and contacts. The problem with this is that:
- even after you remove the vote for a site they still keep showing it
- you may vote for site A & they will show your image as voting for site B
- when they show your picture they claim you voted specifically for the page being advertised (even if that page is promoting a scam or something else you wouldn’t endorse)
Once again, I will highlight that they use the votes against the wrong sites & pages and that they keep showing the votes even weeks after you remove them.
Where is the transparency in that deceptive crap?
Others Are Just as Bad, But Are Not Monopolies
But Aaron, you are just being hard on Google, why don’t you ever mention Ask or Yahoo! or Bing?
I did mention Ask above.
Bing has done numerous self-serving things, including some that are flat out sketchy.

Yahoo! offers a useless “buying guide” for fish tanks that is nothing more than a paid pointer to Overstock.com.
If you click on their coupons tab on that fish tanks search Yahoo! shows you coupons for tank tops, which is pretty idiotic.
Why is this Yahoo! Shopping & Yahoo! Deals product so ugly? They outsourced it years ago. So it is a non-product & thus the integration can’t be anything but crappy.
Why do Yahoo! & Bing typically get a pass? They own a fairly low search marketshare. Missing traffic from either or both of those is certainly significant enough to be felt, however even when they are combined it is still less than half of what Google controls in most markets. Market leaders are expected to operate in less conflicted & less self-serving ways than also ran players in their market do. If Microsoft would have had 10% or 15% marketshare for their operating system then it is unlikely their browser bundling would have come under such scrutiny.
Transparency in The Real World
In the past I highlighted how every form of media is manipulated in Why Outing is Bad, but I thought it would be fun to run through some other markets and highlight how transparency often exists only as an illusion (to lure in punters so they can be rooked).
TrueCar aimed to make that market more transparent by giving consumers pricing data online to remove some of the asymmetrical advantage dealers have & makes the sales process smoother for consumers. How does the automotive market respond? Honda issued threats to their dealers & now TrueCar has a hate video ranking for their brand.

This nontransparency is not something new, but rather the way it has always been.
It exists at every level of society. Countries spy on one another & companies may chose to show different views of the world to different markets.

And what they do internally doesn’t match the story they share publicly. Look no further than the News of the World’s hacking scandal:
News International’s leading profit centre, the News of the World, was dependent on a very ugly culture of lawbreaking, hacking and impunity. This freewheeling, ask-no-questions attitude spread to other parts of the organisation, such as the Times and the Sunday Times, both of which used have used illegal or unethical techniques. Even more troubling, when senior News International management were confronted with evidence of wrongdoing, the company made false statements and took actions which prevented key evidence from reaching the public domain.
The same company has not only been accused of hacking at some of its other news outlets (by its own employees no less) but was also accused of similar in other lines of business:
Both cases involve News America Marketing, an obscure but lucrative division of the News Corporation that is a big player in the business of retail marketing, including newspaper coupon inserts and in-store promotions. The company has come under scrutiny for a pattern of conduct that includes below-cost pricing, paying customers not to do business with competitors and accusations of computer hacking.
Were The Robber Barons Transparent?
Going back into history it is sort of hard to pick a starting point (one can go to the spice trade & orders that are unsealed at sea, or likely earlier than that) but to pick a somewhat recent starting point, we could look at the railroads:
So how did unnecessary, inefficient railroads get built? Because of government subsidies. In short, the federal government paid to build the railroads through massive financing subsidies and also gave them ample land grants. The trick to building a railroad was not knowing anything about railroads or even about business; it was having friends in Washington who could give you the right financing and land subsidies.
Even then, the railroads lost money. Not only was there insufficient demand for their services, but they were run by people who were generally incompetent. (For one thing, they didn’t even know their own costs of doing business.) Yet the people who owned the railroads made fabulous amounts of money (of which Stanford University is one symbol). The main way to do this was simple. The people who controlled a railroad (generally by putting up very little of their own money, thanks to the government subsidies) would also wholly own a construction company. They would cause the railroad to overpay the construction company to build the railroad—in effect transferring wealth from railroad stockholders and creditors into their own pockets
What did the Robber Barons invest in? In large part government, media & educational institutions so that they could help “educate” society on how to behave much more civilly than they have.
Corporate Advocacy
There are tons of marketing campaigns designed to “educate” society about the impacts of various companies. BP now markets the gulf coast economy they plundered.
AT&T’s astroturfing campaign to acquire T-Mobile was so over the top that it actually backfired.
“Get the facts” styled campaigns are rarely about promoting a complete worldview.
Remember the $500 million fine for Google from them pushing ads selling overseas Viagra in the US? Now they promote scaremongering ads against fakes from filthy labs.
Coca-cola runs The Beverage Institute & has “doctors” highlight how healthy soda is.

At the same time, when Pepsi was sued over an alleged rat being in a can of Mountain Dew. Pepsi’s defense claimed: “the mouse would have dissolved in the soda had it been in the can from the time of its bottling until the day the plaintiff drank it” turning the mouse into a ‘jelly-like’ substance. But don’t worry folks, it’s healthy.
At least we still have water.
When they are not busy making it illegal to collect rainwater, Bechtel wants you to follow them on Twitter.

It is hard to know what is in our food & those who label things as organic have to fill out more paperwork than those who manufacture frankenfood. Then there are the baseline chemicals sold as biodegradable which are not.
Oh well, at least we have insurance.
State Farm is the #1 ranked bad faith insurance company, but at least they upload & advertise irrelevant funny videos to YouTube to create brand signal for Google.

Transparency in Everyday Life
Of course some of the worst affiliate offers, the most aggressive sales calls & other scams are designed to prey on ignorance of small print & rebilling, but even generally good businesses practice in asymmetrical skimming.
A few recent examples:
- You are reading this on a computer monitor right now, right? LCD manufacturers recently had to pay over a $553 million price fixing fine.
- See this review about spam mail (the physical kind) from National Geographic.
- Cell phone companies bill you for services you don’t even use and then there is a tax added to subsidize handing out free cell phones.
- One of the largest religious institutions was found to be associated with illegally selling off hundreds of thousands of babies (after telling the single mother that their newborn child died). This process was going on through the late 1980′s!
- Medtronic surgeons which were paid over $60 million held back nasty side effects.
- Online poker was made illegal in the US a few years back. The thesis for why it was made illegal was reinterpreted internally by the DOJ in September, but that wasn’t announced publicly until just after one of the Absolute Poker co-owner admitted his guilt. The public announcement increased the stock price of numerous gaming companies, as Nevada gets ready for online poker.
- This past holiday season Best Buy not only sold products they didn’t have, but in many cases when they did have them they charged a rate higher than the one advertised unless you caught it & forced them to charge you the advertised price.
- When looking at my credit card bill I saw a scammy $22.99 charge on it for a credit report I have never ordered. I looked up information about the “company” offering that service & the #1 result (with sitelinks) was my darn credit card company’s website! They had to conduct a block on themselves, but if you don’t notice it they will steal $23 a month until you die.
Is Our Financial System Transparent?
When one looks at the field of finance it is story after story of deception, nontransparency & lawlessness. It is a constant reminder that there is no such thing as business ethics.
- Wachovia laundered $3.84 billion in drug money for violent drug cartels. As if that wasn’t bad enough, we also sold them weapons that wound up at murder scenes with our own border patrol dead & the Koch brothers sold weapons to states that we brand as “rogue.”
- Bank of New York Mellon ripped off their clients with unsavory Forex rates: “As investigators sought to determine whether the bank overcharged clients to execute their currency trades, a senior BNY Mellon executive nicknamed “Rambo” urged traders not to tell clients how much money they made on trading, according to the informant.”
- A former Federal Reserve member writes about the Fed: “No matter the legalistic interpretation, the Fed is, working through the ECB, bailing out European banks and, indirectly, spendthrift European governments. It is difficult to count the number of things wrong with this arrangement.”
- Bank of America recently had to pay $335 million to settle a discrimination lawsuit against minorities, due to Countrywide (who is NOT on your side) charging juiced interest rates. Bank of America had to pay an $8.5 billion settlement to investors who bought some of the junk mortgages out the other end.
- “What’s happened is that, almost overnight, we’ve switched from democracy in real-property recording to oligarchy in real-property recording. There was no court case behind this, no statute from Congress or the state legislatures. It was accomplished in a private corporate decision. The banks just did it.” – Christopher Peterson
- The financial markets are becoming glorified crack houses: “Frankly, I am concerned that Wall Street is becoming little more than a glorified crack house. Day after day, the sole focus of Wall Street is on more sugar, stronger sugar, Big Bazookas of sugar, unlimited sugar, and anything that will get somebody to deliver the sugar faster. This is like offering a lollipop to quiet down a 2-year old throwing a tantrum, and expecting that the result will be fewer tantrums. What we have increasingly observed over the past decade is nothing but the gradual destruction of the ability of the financial markets to allocate capital for the benefit of future growth. By preventing the natural discipline of the markets to impose losses on poor stewards of capital, and to impose interest rates high enough to force debtors to allocate the capital usefully, the world’s policy makers are increasingly wrecking the prospects for long-term economic growth.”
- Companies are often brought private, leveraged up on debt & have their pension programs destroyed to make “profits” for private equity investors: “Nowadays private-equity firms often spend hundreds of millions of their own money on an acquisition (BW — Feb. 27). Just as often, though, they load up the companies with debt and use the money to pay themselves special dividends and other fees that allow them to profit even if the company itself struggles. Then the backers take the company public, often pocketing the lion’s share of the offering.”
- Individuals who put in extra hours of work because they are sold on the promise of their options may also find those disappear: “Taking away the value of options that are vested means that the concept of vesting becomes bogus. It doesn’t matter whether the employee understood if this was the deal or not, it’s a scummy practice, and it’s ultimately self-defeating (both for the company and the industry as a whole). Who would go to work for Skype (or any PE-backed company) in the future? ”
- Limitless fraud before the courts & dancing on the graves of the newly homeless: “Court records show that the firm angered state court judges for alleged false statements and filing suspect documents. Arthur Schack, a state court judge in Brooklyn, in a 2010 ruling said that pleadings by the Baum firm on behalf of HSBC Bank, a unit of London-based HSBC Holdings, in a foreclosure case were “so incredible, outrageous, ludicrous and disingenuous that they should have been authorized by the late Rod Serling, creator of the famous science-fiction television series, The Twilight Zone.”
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The law firm said it would shut down after New York Times columnist Joe Nocera in November published photographs of a 2010 Baum firm Halloween party in which employees dressed up as homeless people. Another showed part of Baum’s office decorated to look like a row of foreclosed houses.” - That theft of physical property is ongoing: “Also announced over the weekend was the jaw-dropping, yet illuminating fact that the MF Global bankruptcy was fraudulently, nefariously and illegally drawn up as a Chapter 7 BK for a SECURITIES DEALER and NOT a commodity brokerage as it should have been. Look, MF Global was the second-largest non-bank FCM in the United States next to NewEdge which is the old FIMAT. If MF Global wasn’t an FCM, then there are no FCMs. Of course it was an FCM. It had $7.2 billion in customer seg funds as of August 31, 2011. And yet MF Global was immediately, from the get-go, put into Chapter 7 BK as a SECURITIES FIRM. This is fraud. MF Global’s BK should have OBVIOUSLY been established under Subchapter IV of the Chapter 7 code as a COMMODITY BROKERAGE.”
- And as banking criminals literally steal money, destroy lives & undermine the rule of law to grow their “profits” sleazeballs like Jamie Dimon think that the reason people hate them is envy.
The above makes no mention of helping Greece hide governmental debt, bid-rigging bribes in Jefferson County, robosigning bogus foreclosure documents, and a host of other crimes. But one thing in common with all the above crimes is this: no jailtime for the banksters.
Since there is nothing stopping those criminals they keep up their crimes:
Big banks represent the ultimate in concentrated economic power in today’s economies. They are able to resist all meaningful reform that could really change their compensation schemes. Their executives want to get all the upside while facing none of the true downside.
But capitalism without the prospect of failure is not any kind of market economy. We are running a large-scale, nontransparent, and dangerous government subsidy scheme for the benefit primarily of a very few, extremely wealthy people.

The actions of the financial cartel are both obvious & predictable. And the damage they do is felt worldwide:
Credit-financed economic booms, by turns in private then public credit as one ratchets up the other over a series of booms and busts, are as irresistible to politicians as hookers and maids.
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The failures of American FIRE Economy policies are behind the movements in Libya, Yemen, and Syria, as reflation measures, from quantitative easing to currency depreciation, steal purchasing power from low income families world wide, acting as the most regressive tax imaginable. Simmering hatreds are exacerbated by the developing global crisis over oil supplies and costs.
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The so-called debate about debt ceilings, spending cuts, and entitlements reductions is a red herring. The public debt crisis arose from the 2007 – 2008 private credit market crisis, not the government liabilities that have been building for decades. The mistake of both the left and the right is thinking that we can escape an output gap without facing up to the politically unpopular task of demanding that creditors take a loss on loans taken out during the credit bubble era.
A creditor that makes bad loans deserves to go out of business. Their outsized compensation can’t be justified unless they are also made to eat their losses. But rather than holding them accountable for their own actions, societies the world over absorb that pain.
“Fascism should more appropriately be called Corporatism because it is a merger of state and corporate power”- Benito Mussolini
Slavery, Debt & Freedom
There are currently more slaves alive than at any point in history. And many people who are not slaves are still being enslaved by crushing debt:
Money is a human construct. The fact that our money is now backed by nothing more than our collective future ability to “produce” relegates us to that of slaves.
Money=paper=blood hours.
Blood hours are a finite measure. Heartbeats.
What’s in your wallet? Is it the new debt slavery card: “A personal bankruptcy is supposed to cut borrowers loose from lenders and debt collectors, but Capital One Financial Corp.—one of the nation’s largest credit-card issuers—sometimes doesn’t want to let go.”
Citigroup has an “effective” strategy they employ in some 3rd world countries to deal with those who can’t pay:
After dropping his younger daughter at school, Octa walked into Citibank’s credit card collection department on the fifth floor of the Jamsostek tower just after 10 a.m. Four hours later, he left the 25-story building slumped motionless in a wheelchair — a victim of what police allege was a violent assault by debt collectors. Driven to a nearby hospital in a Citibank car, Octa was pronounced dead on arrival.
Unfortunately, even if you stay out of debt, you are forced to support banking scams:
before being bailed out by governments, banks had never made any return in their history, assuming that their assets are properly marked to market. Nor should they produce any return in the long run, as their business model remains identical to what it was before, with only cosmetic modifications concerning trading risks.
So the facts are clear. But, as individual taxpayers, we are helpless, because we do not control outcomes, owing to the concerted efforts of lobbyists, or, worse, economic policymakers. Our subsidizing of bank managers and executives is completely involuntary.
In the US the reason the government debt outlook is so bad is in part due to overpaying for “assets” owned by the likes of Citibank:
The way the banks make money now is by hiding their losers off balance-sheet, or by forcing them on the taxpayers, and after having themselves declared “systemically important,” adjusting their on balance-sheet exposures accordingly, crashing the system and cashing out on their leveraged derivative bets, also at the taxpayers’ expense.
In real life, if there is such a thing anymore, all of the major banks are arguably insolvent. So, in reality, they’re not making any money at all, they are merely having it transferred to them by their political operatives in Congress and the Federal Reserve Bank. This, after all, is the modern purpose of the Congress, and has always been the purpose of the Federal Reserve System.

Even as they destroy savings, kill jobs & undermine the competitiveness of the economy, why does the government continue to support such scams? Without the scams & cost-shifting those in government wouldn’t have as much wealth, power & influence. It is debt & cost-shifting that fuels them:
government and banks are stuck together like a couple of dogs screwing and we don’t know which is on top. Here, Republicans need government to finance war and Democrats need it to finance social programs. Both need it to finance both, as that is how government attempts to maintain power and influence over the people this day and time.
The congress literally sells insider tips to hedge funds:
When Senate Democrats finally brokered a compromise over the proposed health-care law, a group of hedge funds were let in on the deal, learning details hours before a public announcement on Dec. 8, 2009.
The news was potentially worth millions of dollars to the investors, though none would publicly divulge how they used the information. They belong to a select group who pay for early, firsthand reports on Capitol Hill.
Since most money comes into circulation as debt (and due to the compounding nature of debt interest), if those at the top are not allowed to fail then those at the bottom will fall hard:
In the past, periods dominated by virtual credit money have also been periods where there have been social protections for debtors. Once you recognize that money is just a social construct, a credit, an IOU, then first of all what is to stop people from generating it endlessly? And how do you prevent the poor from falling into debt traps and becoming effectively enslaved to the rich? That’s why you had Mesopotamian clean slates, Biblical Jubilees, Medieval laws against usury in both Christianity and Islam and so on and so forth.
Since antiquity the worst-case scenario that everyone felt would lead to total social breakdown was a major debt crisis; ordinary people would become so indebted to the top one or two percent of the population that they would start selling family members into slavery, or eventually, even themselves.
Well, what happened this time around? Instead of creating some sort of overarching institution to protect debtors, they create these grandiose, world-scale institutions like the IMF or S&P to protect creditors. They essentially declare (in defiance of all traditional economic logic) that no debtor should ever be allowed to default. Needless to say the result is catastrophic. We are experiencing something that to me, at least, looks exactly like what the ancients were most afraid of: a population of debtors skating at the edge of disaster.
And, I might add, if Aristotle were around today, I very much doubt he would think that the distinction between renting yourself or members of your family out to work and selling yourself or members of your family to work was more than a legal nicety. He’d probably conclude that most Americans were, for all intents and purposes, slaves.
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Clearly any pretence that markets maintain themselves, that debts always have to be honored, went by the boards in 2008. That’s one of the reasons I think you see the beginnings of a reaction in a remarkably similar form to what we saw during the heyday of the ‘Third World debt crisis’ – what got called, rather weirdly, the ‘anti-globalization movement’. This movement called for genuine democracy and actually tried to practice forms of direct, horizontal democracy. In the face of this there was the insidious alliance between financial elites and global bureaucrats (whether the IMF, World Bank, WTO, now EU, or what-have-you).

Those who have the least often give the most. Excessive income inequality (especially when driven by fraud) leads to a moral and cultural rot. Financial cartels & governments can only enslave people in so much debt & hand out so much soma before they either revolt or simply lose faith.
(On a related note, December saw record gun sales.)
State actors have repeatedly use violence to try to encourage a similar response. Instead they created a viral meme & the movement lives on.
Of course there are “opposition research” hacks willing to dig up dirt on anyone with wide reach who opposes the state-sponsored fraud: “It will be vital,” the memo says, “to understand who is funding it and what their backgrounds and motives are. If we can show that they have the same cynical motivation as a political opponent it will undermine their credibility in a profound way.”
The state has long manipulated mainstream media and has tools for spying on social networks, hacking accounts & astroturfing online, but sock puppets can only go so far against reality.
Who Does 100% Marketing Transparency Help & Who Does it Hurt?
We have an SEC that shreds over a decade of evidence (and engages in other illegal behaviors), a government that bails out the criminal enterprises & a court system that broadly makes it nearly impossible to win a financial fraud lawsuit.
The biggest companies & the biggest people in business at this point are simply above the rule of law & are not held accountable for their actions. Worse yet, the corrupt system has global influence.
- In 2004 the FBI warned that there was an “epidemic” of mortgage fraud and that it would create a crisis.
- “My administration is the only thing between you and the pitchforks,” the president told them.
- And, in spite of the FBI highlighting the massive mortgage fraud, and the above quote, the president (who is a horrible human being) aims to keep the population misinformed & ignorant, publicly stating that what Wall St did wasn’t illegal!
Henry Kissinger has a famous quote about power: “Before the Freedom of Information Act, I used to say at meetings, ‘The illegal we do immediately; the unconstitutional takes a little longer.’ [laughter] But since the Freedom of Information Act, I’m afraid to say things like that.” Since then government officials have become much more evasive & smooth talking. Unfortunately, freedom of the press only goes so far:
this is how the much-lauded “freedom of the press” myth in the US actually works. If you perform the job of an actual journalist, telling truth to power, forget about attending press conferences at the White House, Pentagon or State Department. You won’t even be admitted in the building.
When you ask for total market transparency it changes nothing with the criminality at the top, but it does create a juicy data source for criminals while harming personal civil liberties & unpeople with limited power:
The people who most heavily rely on pseudonyms in online spaces are those who are most marginalized by systems of power. “Real names” policies aren’t empowering; they’re an authoritarian assertion of power over vulnerable people.
This Post is Sponsored by Google
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That is what they say, typically at the bottom of the posts, in blog posts that equate Google Chrome to being the Internet & spread misinformation about how Chrome is good for small business.
- some of those sites are paid posts and have live links in them to Google Chrome without using nofollow & talk about SEO in the same post as well!
- some of those posts link to the example businesses Google was paying to have covered
- and all the posts are effectively “buying YouTube video views” for this video youtube.com/watch?v=QFLP7HD1s7k
You can say they didn’t require the links, that the links were incidental, that leaving nofollow off was an accident, etc. … but does Google presume the same level of innocence when torching webmasters? They certainly did not to the bloggers who reviewed K-Mart & the Google reconsideration request form states:
“In general, sites that directly profit from traffic (e.g. search engine optimizers, affiliate programs, etc.) may need to provide more evidence of good faith before a site will be reconsidered.”
The Orwellian things about Google using the above strategy to market Chrome are:
- Google has a clear pro-corporate big brand bias to their algorithms & layout (Vince & Panda updates + the part near the top of the SERPs for some searches that says “brands” as a filter type).
- The more usage data Google collects the more stupid hoops it forces smaller businesses to jump through in order to compete, thereby further driving them under. (If small business owners didn’t have enough time & resources for SEO, do they now also have time to get reviews, get local citations, deal with social stuff on Twitter + Facebook + Youtube + Google+ and a bit of SEO?)
- Google polices how small businesses can even make income online. When K-Mart paid some small business bloggers to do sponsored posts Matt Cutts wrote a post (mattcutts.com/blog/sponsored-conversations/) about how he torched those small bloggers (while doing nothing to K-Mart) & equated that exercise to selling links that promote bogus brain cancer solutions. Yet Google Japan was already dinged for this sort of paid post activity & now Google is doing the same thing again.
The fact that Google is paying to spread that sort of misinformation about how their browser is helping small businesses is sort of like BP buying ads about doing tourism in the gulf. Only since Google destroying smaller businesses is something more abstract on virtual lands the PR propaganda campaign is much more effective, because (unlike oil washing ashore) people do not see what is not there. (The birds still die, but the black oil covered carcass isn’t rotting on the beach).
Should you follow Google & buy ads on these sites? Are they christened & beyond reproach? I would sort of be afraid to buy exposure on the blogs where Google is buying coverage…if that latent public relations disaster eventually blows up in their face, they may assume others are as guilty as Google is & burn down the whole forest.
Google the dictator meet Google the marketer. You guys are going to get on well together!
Update: Danny highlighted how Google’s Chrome ad buy created a lot of the low-quality filler pablum content that the Panda update was alleged to discourage.



